(Traducidos al español en parenthesis)

It has been far too long since I wrote to compliment the employees of Days Hotel Newark Airport.  Things have been just great, and when things are great it is real easy to become complacent.

Mr. Priore and his staff are all fantastic.  After many years of staying at this property at least twice a month I have not seen any deterioration of service at the hotel nor of the property itself.  It seems that there is always a physical improvement being made that makes my hotel experience even better.  In the recent past there have been numerous upgrades including new shower curtain rods and new mattresses.   The business center off the lobby is an important convenience.  The outside appearance always looks crisp with immaculate landscaping.

Of course, the best part of my experience is the staff.  They always make the effort to greet me personally.  This includes the desk staff, marketing staff, the maintenance staff, the shuttle drivers, the restaurant staff, security and housekeeping.  If they don't know my name (and most do), they will still have a friendly greeting for me.  Even Mr. Priore takes the time to chat for a few minutes.

I am sure it is the goal of every hotel to make their guests feel as welcome and as comfortable as possible in hopes that they will want to return.  Days Hotel Newark Airport employees have definitely achieved that goal.  They all excel in their abilities to perform their tasks efficiently, but to be able to do their job and exude such friendliness at the same time is something extra special.  I appreciate them all and thank them for the pleasurable experience I always have when I stay here.

Ms. Mercer, CA  1/07

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Very impressed with your staff.  Very polite and helpful. Every person from the desk to shuttle was great.

Mr. & Mrs. Williamson, TX  1/07

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The shuttle drivers were exceptionally courteous and helpful.  They made the trip back and forth to the airport enjoyable.  They are to be commended in their friendly service and helpfulness.

Fran D, NJ  10/26

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I wanted to note that Claribel at this hotel was a help to me and the guest that stayed with me and to the ones that came to visit.

Ms. Bruton, South Carolina

(Quisiera anotar que Claribel la empleada de este hotel fue de muchísima ayuda para mí, para mi invitado y para las personas que vinieron a visitarnos)

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I was extremely impressed by the driver, Raphael and the receptionist Solomon as they dealt with customers who were rude and out of control.  They deserve a special commendation.

Mr. Eckart, New York

(Estuve muy bien impresionado con la manera profesional en que el chofer Rafael, y el empleado de recepción Solomon trataron a unos clientes del hotel que estaban majaderos y fuera de control. Se merecen un reconocimiento.)

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I want to tell you how pleased we were during our month long stay with four members of your staff: Tatiana, Ivan, Danny and John in the restaurant, outstanding staff!  Also, Michael Priore, outstanding management!

Mr. Smith, Washington

(Quiero decirles lo contento que estuve con cuatro de sus empleados durante mi estancia de un mes en su hotel. Tatiana, Ivan, Danny y John en el restaurante. Son empleados que destacan! También Micheal Priore es un gerente excelente!)

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